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To become a member, simply go to our Member Login page and fill in the relevant sections. It is important to provide accurate and complete member information to avoid communication and delivery problems. Please fill it out carefully and completely for quick and accurate delivery of products and services. Membership is a simple and quick process. Joining does not imply any obligation. However, before making a purchase, please carefully read the Sales Agreement. You have the right to terminate your membership at any time.
Membership Cancellation
Members have the right to terminate their membership at any time. After canceling your membership, all your relations with our site will be terminated.
To cancel your membership, log in as a member and submit your request through our contact information page.
Membership Cancellation is Not Possible in the Following Cases
1 - If 60 days have not passed since the member's last order.
2 - If the cancellation request is made with a different email address.
3 - If the member cannot be reached through the registered information.
Membership is Canceled by Us in the Following Cases
1 - If the member sends unethical messages or comments.
2 - If the member attempts fraud.
3 - If the member attempts to harm the system or the name of Kevserstudio.com.
SCOPE AND PROVIDER
MThese General Terms and Conditions apply to all your purchase orders placed at the online shop of Kevser Sarioglu www.kevserstudio.com. We are the operator of the website www.kevserstudio.com. We are INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ. With a registered office at Maltepe Mahallesi, Topkapı Maltepe yolu üzeri, No:13 Obaköy İşmerkezi DBlok No:173 in Zeytinburnu / İSTANBUL.
1. We provide our deliveries, services and offers and enter into any contract exclusively on the basis of these General Terms and Conditions. General Terms and Conditions apply also to all future contracts even if they are not explicitly agreed again. We already now object to the application of a customer’s general terms and conditions which contradict our General Terms and Conditions.
2. The sole contract language shall be in Turkish/English.
3. You can view and print out the currently effective General Terms and Conditions on our website www.kevserstudio.com Conclusion of the contract will be documented and stored at our location. Upon conclusion of the contract, the text of the contract will not be filed at our location and will therefore not be accessible by you.
CONCLUSION OF CONTRACT
1. Presentation of goods in our online shop shall not represent a binding offer by us to conclude a purchase contract. Rather, this shall be a non-committal request to order goods from the online shop.
2. By clicking the “Buy Now” button you make a binding offer of purchase.
3. Upon receipt of the offer of purchase, you will receive an automatically generated e-mail in which we acknowledge receipt of your order (confirmation of receipt). The confirmation of receipt does not mean acceptance of your offer of purchase. A contract is not concluded by sending the confirmation of receipt.
4. A purchase contract for the goods shall be concluded only when we expressly declare acceptance of the offer of purchase or – if you are not a consumer – when we ship the goods to you without an express prior declaration of acceptance.
If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on our site, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.
PRICES
All prices and charges on the website are in the currency appropriate for the country selected at the top right hand corner of the website. Delivery charges will be applied based on the delivery address chosen and these will be displayed in the order process.
The prices quoted on the good pages include value-added tax and other price components and the respective shipping costs.
TERMS OF PAYMENT, DEFAULT
1. Payment can be made optionally by: Credit card or Debit Card
2. When paying by credit or debit card, the amount of the purchase price will be reserved on your credit card or debit card at the time of ordering. We will charge your credit card/debit card account when dispatching your order.
DELIVERY
1. Unless otherwise agreed, the goods shall be delivered from our warehouse to the address you have specified.
2. The goods shall remain our property the purchase price has been paid in full.
3. If we are unable to meet the estimated delivery date because of an Event Outside Our Control, we will contact you with a revised estimated delivery date.
4.Delivery will be completed when we deliver the Products to the address you gave us.
5.You own the Products once we have received payment in full, including all applicable delivery charges.
NTERNATIONAL DELIVERY
1.We deliver to the countries listed on this page (International Delivery Destinations). However there are restrictions on some Products for certain International Delivery Destinations, so please review the information on that page carefully before ordering Products.
2. If you order Products from our site for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.
3. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.
INFORMATION ABOUT RIGHT OF WITHDRAWAL
If you are a consumer, that means every natural person who enters into a legal transaction which is not mainly induced by either his commercial or self-employed professional activity, you have a right of withdrawal subject to the following provisions.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen calendar days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise your right of withdrawal, you must inform us, Kevser Sarioglu registered office at Maltepe Mahallesi, Topkapı Maltepe yolu üzeri, No:13 Obaköy İşmerkezi D-Blok No:173 in Zeytinburnu / İSTANBUL, Tel: +90 (0212) 541 95 69 E-mail: yonetim@kevserstudio.com, of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). Effects of withdrawal If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or until you supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods to Kevser Sarioglu, Maltepe Mahallesi, Topkapı Maltepe yolu üzeri, No:13 Obaköy İşmerkezi D-Blok No:173 Zeytinburnu / İSTANBUL, without undue delay and in any event not later than within 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. End of Withdrawal conditions 1. The right of withdrawal does not apply to any delivery of goods which are made to your own specifications, which are clearly tailored to your personal needs or which are clearly personalised (e.g. customised production), to any delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seals have been removed after delivery. 2. Please avoid damage and soiling. Please return the goods to us with the original packaging if possible, with all accessories and with all packaging components. If appropriate, use a protective outer packaging. If you no longer have the original packaging, please use an appropriate packaging to provide sufficient protection against damage in transit to avoid claims for compensation due to damage as a result of insufficient packaging. VOLUNTARY RETURN GUARANTEE WITHIN 30 DAYS OF RECEPTION OF GOODS Irrespective of your right of withdrawal you can return all goods purchased on our website for a refund within 30 days of receiving your original order (Return Guarantee). According to this Return Guarantee you can cancel your purchase contract after the end of the withdrawal period by returning the purchased goods within 30 days of receiving the good to the address specified below. The deadline is met if you send back the goods before the period of 30 days has expired. Please return the goods to: Kevser Sarioglu Maltepe Mahallesi, Topkapı Maltepe yolu üzeri, No:13 Obaköy İşmerkezi D-Blok No:173 Zeytinburnu / İSTANBUL TURKEY. 1. You are only allowed to cancel the contract under this only if you send back the goods in its original packing, you only tried the product on in a way comparable to trying it on in a usual store and the product is not damaged. 2. This voluntary return guarantee does not apply to any delivery of goods which are made to your own specifications, which are clearly tailored to your personal needs or which are clearly personalised (e.g. customised production), to any delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seals have been removed after delivery.
3. Should you wish to return the goods, please use the returns label attached to your goods. In case you need a new returns label, please send an e-mail to yonetim@kevserstudio.com
DAMAGE IN TRANSIT
1. We bear the risk of transport until the good has been delivered to you. If goods obviously damaged in transit are delivered, please notify such defects immediately to the delivery agent and please contact us as soon as possible.
2. Any failure to notify the delivery agent or to contact us has no consequences in respect of your legal rights. However, you agree to provide reasonable assistance to help us assert our own claims against the carrier or the transport insurance.
OTHER & FINAL PROVISIONS
Should any of the provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions.
This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts or otherwise. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
These Terms are governed by Turkish law. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by Turkish law. You and we both agree to that the courts of Istanbul will have exclusive jurisdiction.
Your orders will be shipped within 3 - 5 working days (Monday-Friday) after receiving bank approval. The delivery time depends on the distance of the delivery address from INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ. Shipping companies will deliver your order within 1-3 days based on the distance to INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ.
The lead time for custom-made products varies depending on the manufacturing time. The delivery information and lead time for such products are specified on the product pages.
In case of any inconvenience caused by us, you will be notified based on your membership information. Therefore, it is important for your membership information to be complete and accurate. Deliveries are not made on holidays and public holidays.
All the products you choose will be delivered to you with the guarantee of INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ. by the affiliated courier companies. The products you purchase will be notified to you with a confirmation email. In case any of the selected products are not in stock, an email will be sent to you regarding the matter, and the date when the product will be back in stock will be notified.
Kevserstudio.com is an online shopping site that allows multiple users to shop at the same time. In rare cases, the same product may be purchased by multiple consumers, and if the product is out of stock, in this case;
If you have made the payment online and the product is not in our stock, there is a waiting period of at least 4 (four) and a maximum of 30 (thirty) days. If the product cannot be delivered to the consumer within this period, the payment made will be refunded.
Guarantee Terms
Unless otherwise specified, all products are under the warranty of the manufacturing companies. In order for warranty conditions to be valid, please inspect the product upon delivery. If you notice any damage, do not accept the product without preparing a report. Any alterations made to the product, deformation, or disruption of the original design are not covered by the warranty.
Product Return Conditions
In case the product you purchased from our website turns out to be faulty, you must contact us through the online support section on our page within 7 days from the delivery date at the latest. After providing this information, the faulty product will be replaced with a new one through the shipping company. If the error in the ordered product is due to customer usage or if the product has been used within the 7-day period, the return and replacement of the product will not be possible. The conditions for product return and replacement are based on the practices required by the Consumer Protection Law No. 4077.
Dear INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ. Member,
INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ. requests some of your personal information (such as name, age, interests, email, etc.) to provide better service to its customers.
The information collected on the servers of INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ. is only used within the INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ. for periodical campaign works, the creation of special promotional activities for customer profiles, and the classification of customers to prevent unwanted emails.
INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ. does not share, use for commercial purposes, or sell the information obtained from membership forms with third parties without the member's consent or unless there is an opposite instruction. The information is used exclusively within INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ.
INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ. analyzes and interprets visitor movements and preferences during site usage.
Statistical data that does not contain personal information may be shared with INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ. business partners to provide a more personalized and effective shopping experience for INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ. customers.
Customer information may only be disclosed to official authorities in cases where it is requested by official authorities in accordance with the procedures and principles or where it is obliged to make a statement to official authorities in accordance with the current mandatory legislation.
All information entered into the system by the customer can only be accessed by the customer, and only the customer can change this information. It is not possible for anyone else to access and change this information.
Your credit card information requested on the payment page is not kept on the servers of INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ. or the companies that provide services to it. In this way, all payment transactions are carried out between the bank and your computer through the interface of INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ. to ensure the security of our valued customers shopping from the site.
Our members can exercise the following rights by applying to INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ.:
- Learn whether personal data is being processed.
- Request information if personal data has been processed.
- Learn the purpose of processing personal data and whether they are used in line with that purpose.
- Be informed about third parties to whom personal data is transferred, whether domestically or internationally.
- Request the correction of personal data if it is incomplete or incorrect.
- Request the deletion or destruction of personal data within the framework of the conditions stipulated by the relevant legislation.
- Request that the corrections, deletions, and destructions made in accordance with the relevant legislation be notified to third parties to whom personal data has been transferred.
- Object to a result that arises against the individual through the exclusive analysis of processed data by automatic systems.
- Request compensation for damages in case of harm due to the unlawful processing of personal data.
INFINITE TEKSTİL İNŞAAT SANAYİ VE DİŞ TİCARET LTD. ŞTİ. can respond to the requests mentioned above with reasoned positive/negative responses through written or digital means. If there is a cost associated with these processes, according to the 13th Article of the Law on the Protection of Personal Data No. 6698, the Personal Data Protection Board may request a fee based on the tariff determined.